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Turku region traffic

What does it require to receive travel card refund?

In order to receive a refund for a season that has begun, there must be 30 days or more of the season left. The season is refunded according to the lowest daily price for the remaining days. A processing fee is deducted from the amount to be refunded.

Value on the travel card or a season that has not begun can be refunded on request. A processing fee is deducted from the amount to be refunded.

Refunding to an estate requires filling in a refund application. The application must be submitted to Föli within one year of the date of death. A processing fee is deducted from the amount to be refunded.

If the need for a refund is due to Föli's error, a processing fee is not charged regardless of the refund method. Any requests for clarification must be made within two (2) months of the occurrence.