Accessibility statement

Föli.fi

The goal of the website ‘Föli – Turku Region Traffic’ is to offer its users an easy-to-use and accessible online service in accordance with the Act on the Provision of Digital Services. This accessibility statement applies to the service www.foli.fi (Opens in a new tab) and has been updated on 7 February 2025. The service is subject to the Act on the Provision of Digital Services, which requires public web services to be accessible. The accessibility of the service was assessed by an external expert organisation (Gofore Oy) in 2021 and again by the Regional State Administrative Agency in 2023.

Accessibility status of the digital service

The website largely meets the accessibility requirements but is not yet fully compliant with the requirements.

Accessibility requirements that are not fulfilled (at title level):

Viewing the contents of the main menu with assistive technology
Visually hidden objects available for assistive technology
Invalid language definition for links to language versions
Viewing the cookie banner contents with assistive technology
Viewing the contents of the Cookie Settings window with assistive technology
Title missing programmatic label
Understanding the instructions depends on the sensory characteristics of the component
Decorative images not hidden from assistive technology
Alternative text for linked images
Title levels not matching content structure
Text fragment missing accessible title definition
Label missing programmatic link to input field
Insufficient contrast between text and background
Keyboard alignment indicator not meeting contrast requirements
Selection lists missing visible label
Same id for more than one element
Input field’s accessible name unclear
Accessible name for the buttons in English
Components missing a programmatically determined role
Accessible name of selection lists in English
Accessible name of buttons in English
Components missing a programmatically determined role
Title levels not matching content structure
Unnecessary title definition for text fragment
Text fragments missing title definition
Insufficient contrast between text and background
Insufficient contrast between text and background
The purpose of the link cannot be programmatically determined
Image’s alternative text not descriptive
Title levels not matching content structure
Insufficient contrast between text and background
Content structure cannot be programmatically determined
Understanding the instructions depends on the sensory characteristics of the component
Main content missing a programmatic label
Contrast ratio between a non-text element and the adjacent colour insufficient
Functionality not available with keyboard
Tab element missing accessible name
Message about search results not transmitted to assistive technology
Main content missing a programmatic label
The programmatic reading order of the content invalid
Content cannot be hidden
Menus open on down-event
No repair suggestions presented
Same id for more than one element
Alignment order does not maintain functionality
Invalid roles in navigation elements
The purpose of the link cannot be programmatically determined
Title levels not matching content structure
The purpose of the link cannot be programmatically determined
Title not describing the subject
Two programmatically determined roles for the element
Insufficient contrast between text and background
Button functionality not available with keyboard
Keyboard alignment indicator not displayed
Same id for more than one element
Accessible name of buttons in English
Unclear text alternative for image
Title levels not matching page structure
Text alternative not programmatically attached to the video
Insufficient contrast between text and background
Keyboard alignment indicator not meeting contrast requirements
Alignment order does not maintain functionality
Incomplete programmatically determined role of the element
Element status not available to assistive technology
Invalid roles in navigation elements

Journey planner

TVV lippu- ja maksujärjestelmä Oy, accessibility statement of the Waltti journey planner: Saavutettavuusseloste | Digitransit (Opens in a new tab)

Omatpysakit.foli.fi

The service’s accessibility has been evaluated by the organisation itself.

This service partially meets the requirements of the Web Content Accessibility Guidelines (WCAG). The deficiencies in meeting the requirements, as well as the exceptions applied to the requirements, are specified below.

The following sections or functions of the service are not fully accessible to specific user groups:

The following sections of the service are not at all accessible to specific user groups:

Text alternatives

The service’s level of accessibility is currently being evaluated. The evaluation will be carried out by an external expert organisation. Based on the evaluation, changes will be made to the service to correct any deficiencies in accessibility.

Buses on the map: live.foli.fi

The service’s accessibility has been evaluated by the organisation itself.

The following sections or functions of the service are not fully accessible to specific user groups:

The following sections of the service are not at all accessible to specific user groups:

Text alternatives

The service’s level of accessibility will be evaluated. The evaluation will be carried out by an external expert organisation. Based on the evaluation, changes will be made to the service to correct any deficiencies in accessibility.

Fölikauppa

The accessibility of the service was assessed by an external expert organisation.

Accessibility status of the digital service: The service meets the accessibility requirements in part.

Non-accessible content

The website is not yet fully compliant with the requirements.

Manageable: No warning / notification of login time limit
If the login time limit is reached, the system logs out and throws back to the front page. Before logging out, the system should issue a warning / notification to which the user can respond.
Accessibility requirements that are not fulfilled: 2.2.1 Adjustable timing

Did you notice shortcomings in accessibility?

To improve the accessibility of the website, we will be happy to receive feedback, questions and suggestions at: turku.fi/palaute (Opens in a new tab) or by e-mail at joukkoliikenne@turku.fi (Opens in a new tab).

We aim to improve the accessibility of the Föli.fi online service. If you encounter issues that are not described on this page, please report them to us and we will do our best to rectify them. We will usually reply within a week. The response time allowed by the law is 14 days, at the maximum.

Finnish Transport and Communications Agency Traficom monitors compliance with the applicable accessibility requirements. In case you are dissatisfied with the reply or you did not receive a reply from the operator responsible for the service within two weeks, you can leave a complaint with the Finnish Transport and Communications Agency Traficom. The website of the Finnish Transport and Communications Agency Traficom has a detailed description of how to lodge a complaint and how matters are handled.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000

We provide support to users for whom digital services are inaccessible

Service points of the City of Turku:

Market Square Monitori (Aurakatu 8, 20100 Turku)
Libraries also provide support for using digital services

The accessibility of the online and digital services of the City of Turku are under constant review

The City of Turku is in charge of the online services Turku.fi and Föli.fi. Our goal is to provide as many users as possible with access to our digital services. We are taking accessibility into account when developing digital services, and we are working continuously to improve accessibility.

The accessibility competence of the City of Turku is developed systematically and resolutely. The framework agreement providers of the City’s accessibility services will evaluate the City’s current digital services and websites. Based on the evaluation, the accessibility of services will be developed to meet the requirements of the law for each service.

In the development and procurement of new web services, accessibility is considered from the beginning. Accessibility training is arranged for all parties participating in the development of web services and in the production of their content.