Who should I contact if there is a problem or if I notice that the bike is broken?

In case of a problem, you should primarily contact Donkey Republic’s customer service, available by telephone at +358 2 4885 8185 on weekdays from 7 to 21, and on weekends and bank holidays from 10 to 21 o’clock. You can also contact customer services via the Donkey Republic app. Requests to delete user profiles must be submitted by email at: support(at)donkeyrepublic.com