Customer service

Customer service

Föli Service Officepalvelutoimisto

  • Aurakatu 5, 20100 Turku
  • Opening hours: Monday to Friday 8 am - 6 pm, Saturdays 9 am - 2 pm
  • Föli's telephone service is available on weekdays from 8 am to 3 pm and Saturdays from 9 am to 2 pm, tel. (02) 262 4811
  • Chat service is open weekdays from 8 am to 3 pm
  • fax (02) 262 4887

 

All regional public transport cards are available for sale:

  • Value and season tickets for adults, young people, and children.
  • Value and season tickets for students.
  • Value and season tickets for seniors.
  • Value and season tickets for disabled travellers and travellers entitled to be accompanied by a carer
  • Tupla cards for adults, young people, and students.
  • Continuous tickets
  • Tourist cards
  • Complimentary passes
     

Municipal service points

All the above mentioned cards and tickets, with the exception of complimentary passes, can be purchased and loaded at municipal service points.

  • Monitori Citizen Services, Skanssi shopping centre, Skanssinkatu 10, Turku
  • Fiskari in Kaarina, Lautakunnankatu 1, Kaarina, tel. (02) 588 4010, (02) 588 4015
  • Piikkiö Citizen Services Point, Piikkiö Library, Hadvalantie 9, Kaarina, tel. (02) 588 4020, (02) 588 4019
  • Raisio Main Library Citizen Services Point, Eeronkuja 2, Raisio, tel. (02) 434 3443
  • Naantali Citizen Services Point, Käsityöläiskatu 2, Naantali, tel. (02) 4345 211
  • Lieto Citizen Services Point, Kirkkotie 13, Lieto, tel. (02) 4873 300
  • Rusko main library, Vanhatie 4, Rusko, tel. (02) 4393 665
     

Loading points

  • Turku, Kaarina, Raisio, Naantali, Lieto, and Rusko service points
  • Department stores
  • Turku Main Library, Linnankatu 2
  • Kaarina library, Lautakunnankatu1, Kaarina
  • Matkahuolto, Bus Station, Aninkaistenkatu 20
  • On buses with cash only. 180 day season tickets cannot be loaded on buses.
  • Online: value, season and Tupla cards can be loaded at nettilataus.turku.fi. Payment is through your online banking facility. 
  • Föli ticket machines: You can use the ticket machines to load credit onto your travel card and buy single and travel tickets with debit and credit cards.
    • Turku Science Park, ICT-City, Joukahaisenkatu 3-5, Turku
    • Tallink Silja Terminal, Linnankatu 91, Turku
    • Viking Line Terminal, Ensimmäinen linja, Turku
    • Turku airport, Lentoasemantie 150, Turku
  • R-kioski shops
    • Turku
      • Martti Stålarminkatu 2
      • Hirvensalo, Pitkäpellonkatu 2
      • Nummi, Hämeentie 20
      • City centre, Puutarhakatu 34
      • City centre, Eerikinkatu 4
      • City centre, Eerikinkatu 12
      • City centre, Eerikinkatu 15
      • City centre, Eerikinkatu 20
      • City centre, Puistokatu 8
      • Runosmäki, Munterinkatu 15
      • Caribia, Kongressikuja 1
      • Koivula, Kataraistentie 7
      • Ispoinen, Ispoisten Puistotie 1
      • Varissuo, Littoistentie 81
      • Humalisto, Humalistonkatu 5
      • Asema, Ratapihankatu 37
      • City centre, Yliopistonkatu 39-41
      • Länsiportti, Viilarinkatu 1
    • Raisio
      • Raisiontori 5
      • Karrinkatu 10
    • Naantali
      • Ratakatu 1
      • Market square
    • Kaarina
      • Puntarikatu 1
      • Piikkiö Puostantie 2
    • Lieto
      • Hyvättyläntie 2


Special passes can only be loaded at service points. Complimentary passes can only be loaded at the public transport service office in Turku.

 

 

Recommend